Contracting with a service provider to properly and correctly calibrate your fluke instruments is an important step ensuring quality, safety, and compliance in your organization. There are many different providers to choose from, but no two are the same and it is critical to make this decision carefully! Choosing the wrong Fluke calibration service provider can lead to costly additional expenses and problems. Here are a few questions to ask yourself to help you make sure you’re making the choice that makes sense for your organization.
Consider your requirements and goals
What requirements must you fufill on your end? Be sure the lab you choose has processes and paperwork in place to make sure you comply with any regulations placed upon your organization, audit trails, NIST traceability etc.
Chose an accredited lab
Maintaining accreditations is not an easy task, by choosing a lab who has gone the extra mile you can rest assured that they maintain the base level of organization and proficiency expected by the accreditation authorities. Make sure they are in fact accredited, not just “compliant” for example, Some labs claim to be ISO 17025 “compliant,” however anyone can be “compliant.” “Accreditation,” on the other hand, relies on the expertise of a professional auditor. Take it another step further and see what they are accredited for and at what accuracy. Ask them for a statement of Scope and Uncertainty as well as any supporting documentation.
What are their turnaround times like?
Finding the balance between quality and speed. Make sure the lab has turnaround times that fit your schedule, but do not give up quality for speed. A little extra time to make sure the job is done right is well worth it when you consider the issues, damage, and expenses an improperly calibrated instrument could cause.
Do you have other instruments to calibrate?
As with anything else, working with more vendors can complicate things. Find a calibration lab that can not only be your Fluke calibration provider, but also take care of other instruments that might need calibration. This will streamline the process and cut costs.
Are they accessible?
Getting someone on the phone is hard to do in our internet driven world, but sometimes you just need to talk with someone, right? Make sure the provider is accessible. Will they get back to you in a timely manner if you leave a message or send a contact through their website?
On-site or off?
If you require on-site calibration, be sure to choose a provider who offers it. Even if you are not entirely sure you would take advantage of it, it’s a nice option to have. Why would you want onsite calibration? you might not, but many companies with a large amount of calibration to be done find that on-site calibration is much more efficient and cost effective than shipping equipment and waiting for it to come back.
Will they be around for the foreseeable future?
Take a look at the health of their business, are they financially stable? Do they plan on moving locations? Are any key staff members leaving or retiring? These are all important factors to consider.
Most importantly- go with the lab that you feel comfortable with and confident in. If you put in the time and effort to do the research, you will be likely to find a fluke calibration service provider you can work with into the future so you don’t need to go through this lengthy and complicated selection process again anytime soon.
Are we the right fit for you?
e2b calibration can provide you with fluke calibration and repair services that rival those of the manufacturers themselves because we utilize the same fluke software, fluke calibrators, and fluke interface modules as Fluke does. We also use automated calibration systems to help drive down cost and speed up out turnaround time, reduce any human error, and provide rapid service without giving up quality. Here are a few more reasons to consider us:
- ISO-17025: 2005 Registered with ACLASS.
- ANSI/NCSL Z540-1-1994 Certified.
- NIST Traceable Wide scope of ISO/IEC 17025 accreditation.
- Unmatched quality systems.
- Extensive capabilities across all categories of instruments.
- On-site service capability.